The surgery is open from 8.30am to 5.30pm.
The reception desk opens at 9.00am.
The surgery is closed everyday between 1pm and 2pm. In case of a medical emergency during this hour a doctor can be contacted by phoning the surgery, where a contact number will be available. This service is for medical emergencies only.
Appointments are bookable on the day with our GP’s. All appointments are 10 minutes.
Morning surgery is between 9am and 10.30 am and afternoon surgery is between 2.30 pm and 3.40 pm.
There are emergency appointments available on the day for acute medical conditions. You will be asked to give some details to the reception staff if you require one of these appointments.
Appointments may be made by telephoning 028 8772 2751 or 028 8772 2808 each morning from 8.30am. Appointments can be booked by TELEPHONE ONLY from 8.30 - 9.00am.
If you cannot keep an appointment, please inform us as soon as possible as this will assist in over subscribed situations.
Only one complaint can be dealt with in each appointment. If you reach 10 minutes with the GP, you will be asked to book another appointment to discuss your complaint (s). This will allow the system to run more smoothly and benefit the patients who are waiting to be seen.
Patients have the right to express a preference for a particular GP and we will do our best to facilitate this request at all times.
IF YOU ARE MORE THAN 15 MINUTES LATE FOR YOUR APPOINTMENT, YOU WILL BE ASKED TO
RE-BOOK YOUR APPOINTMENT.
The Treatment Room is open Monday to Friday 9.00 am to 11.30 am and Monday, Wednesday and Thursday 2.00 pm to 4.00 pm. This is by appointment only.
The Phlebotomists are available to take blood samples Monday to Friday 9.00 am to 12.20 pm and Monday, Wednesday and Thursday 2.00 pm to 4.30 pm. This is by appointment only.
PLEASE NOTE: U&E blood samples MUST BE TAKEN in the morning.